Although both functions serve a similar purpose, they have vast differences, please check below:
Account Closure
When your account is closed due to Self-exclusion by EPIS or Take-a-break options, your access to our services will be blocked for the chosen time frame.
Account Deletion
Your account will be deleted, and you won't be able to log in again or create a new account. Your data will be erased according to our retention scheme. If you do not have access to your account, you can send an email to dpo-office-be@betano.com from your Betano Registered email, mentioning your username and using "Data Deletion" as the subject line.
For more information, you can check out our Privacy Notice page.